FAQ

Metro
Manila : 2-4 business days (M-F) after payment

 

Provincial:
3-10 business days (M-F) after payment
 

 

Orders/payments received after 5AM (GMT+8) will be shipped the next business day.

No shipping on weekends/holidays.

Orders placed after 6AM (GMT+8) on Friday will ship on Monday.

Orders placed on a holiday will ship on the next business day.

Same day delivery option is available upon checkout for Metro Manila orders only.

This does not include the Greater Manila area (Cavite, Laguna, Rizal, Bulacan).
  • Gcash
  • Credit Card (Mastercard/Visa)
  • Grab Pay
  • Maya
  • Online Transfer/Over-the-Counter Bank Deposit

    Cash on Delivery (COD) is not available at the moment

We DO NOT accept returns or exchanges for hygiene reasons. Please check our size chart for guidance or visit our physical store to fit and purchase.

Items purchased as "SALE" cannot be returned or exchanged, no exceptions. We understand that buying Final Sale items can be tricky, so if you have any questions about the style, please reach out to us before placing your order.

Any items(s) purchased online may NOT be exchanged or returned in our stores. If you received a damaged, defective, or wrong item from your online order, please email askfloat@gmail.com so we can arrange pick up and exchange of item.

As much as we’d love to have enough product for everyone to buy our swimsuits at the same time, we pride ourselves on the production of slow fashion. Unlike fast fashion, the primary focus of slow fashion is to make fewer collections per year but are made from high-quality materials.

 

So instead of producing a surplus of garments, only to slash the prices at the end of the season, we only provide limited runs to meet current demands. We want our customers to not only love their product but also have a quality product that last for years to come and in turn buy less.

What makes us stand out is the quality of the fabrics that we choose. We can ensure the longevity of our garments by sourcing high-quality fabrics, offering flattering pieces you can still wear season after season.

Don’t panic! Just sign up to our newsletter on our website to be notified once we restock. We promise not to fill your inbox with junk and to give you plenty of heads up to place your order on time. However, all sale items are already on its last run.